Account Help | Ice House America

How do I create an account?
Click "Login" at the top right of the homepage. Click "Click here to register" Then simply follow the prompts and enter your information to complete setting up your account. Your information is NEVER sold to any other company and is kept completely private. Please view our Privacy Policy for more information.
How do I edit my account information?
Click "Login" at the top right side of the homepage and login to your account. Go to "My Account" on the right side of the category bar to view your Account Dashboard and click "Edit My Account." There you can edit your contact information, company information, as well as your address preferences.
How much is my shipping?
Shipping is automatically calculated prior to submitting your payment information. Simply add items to your cart and proceed to the Checkout page where you will be offered Shipping Method choices and their prices.
I forgot my password.
Click the "Login" link at the top right of the page. Under the login box you’ll see a link that says "Forgot your password? Click here." Enter your email address in the provided box and a new password will be sent.
How do I return my product?
Please call the Parts department (888-388-1591) for return authorization. Mailing address is 278 US Hwy 319 S Moultrie, GA 31768.
I received the wrong product.
If you feel you have received the wrong product, please contact customer service within 72 hours of receiving the product.
What is your return policy?
Please see our Terms & Conditions for complete details regarding our return policy.
When will my order ship?
We will ship your order shortly after receiving payment from you. You will receive a shipment confirmation when your order has shipped and tracking information within 24-48 hours of shipment.

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Ice House America